Emotional Intelligence (EQ) can transform the way leaders manage teams, drive change, and build a resilient second line. If you often find yourself firefighting internal conflicts, struggling with team resistance, or worrying about how to build a dependable second line of leadership this resource is for you.

With this resource you explore how Emotional Intelligence (EQ) can transform the way leaders manage teams, drive change, and build a resilient second line. You’ll learn how to align individual and team growth for sustained delivery, even beyond desk-based roles. The session’s discussion will also unpack how to navigate internal politics, resistance to change, and other people related challenges that often hold teams back.

You will be able to:

1. Understand why EQ matters more than ever in the social sector and how to build this capacity across your organisation.
2. Learn practical ways to address second-line leadership gaps, improve team consistency, and manage change effectively.
3. Discover strategies to nurture individual growth and strengthen team performance for long-term success.

This session is recommended for NGO founders, directors, programme heads, project leads, HR professionals, and team coordinators who drive team outcomes and people development.